faqs

Are you open for walk-ins / dine-in?

Yes, we are at Shop 2, 61 Little Collins Street, Melbourne.

Are you still doing delivery?

No, we no longer deliver.

Cake slice or whole cake?

Slices are available for walk-ins and whole cakes are best to pre-order, especially the smaller size cakes. They are available via preorder via this link.

Do you still do kueh boxes?

Yes, we do! They are available via preorder on the link above.

Do you write on cakes?

No, unfortunately, we have pretty unreadable hand-writing but we have a complimentary card for your message :)

When is the cut-off for online preorder?

We accept preorders for whole cakes, kuehs and other treats up to 48 hours before 10 am on self-collection day. For example, if you need a cake for Friday, the cut-off for preorder will be on Wednesday 10 am.

How early can I pick up my whole cake order?

Self Collection is any time in between 10 am - 3 pm on the selected day from Shop 2/61 Little Collins Street, Melbourne 3000. For any other pick-up time arrangement, drop us an email and we will do our best to accommodate your request.

Are you GF / vegan-friendly?

Though most of our kuehs are vegan and gluten-free friendly, all products are made in a kitchen where gluten, eggs, nuts, and dairy have been prepared, so please take note if you have allergies or intolerances. Also, Kudo Bakery is just a few doors down if you’re coeliac.

Are you a halal venue?

Apologies, we’re not a halal certified kitchen but all our cakes do not contain alcohol unless specified and we don’t use pork gelatine in our sweets.

Do you wholesale?

Only certain items are available for wholesale so get in touch and we’ll discuss.

Can you cater for a custom event?

Shoot us a message, we’d love to discuss this further

Drop us a message via hello@rayamelbourne.com should you have any further questions.